Owning a Liberi
What happens after you inquire, and how to look after your watch once it's yours.
How Ordering Works
01
Inquire
Reach out through the Inquire link on any watch page with your movement choice and any preferences.
02
Confirm
Final specification and total price are confirmed before any payment is made.
03
Built to Order
Full payment upfront starts the build. Every watch is hand-assembled and regulated in-house, typically within 6-8 weeks.
04
Shipped
Dispatched within three business days of completion (excluding special circumstances), backed by our 24-month limited warranty. Not satisfied? Your watch may be returned or exchanged within 14 days of receiving it.
Care & Servicing
Winding
New or long-stored watches should be hand-wound (about 20-30 crown turns) before wearing, to build initial mainspring tension. Once worn regularly, the automatic rotor keeps the watch wound through normal wrist motion.
Water Resistance
Confirm the crown is fully pushed in (and screwed down, if applicable) before any water exposure. Never operate the crown while the watch is wet or submerged. Rinse with fresh water after exposure to saltwater or chlorine, and avoid sudden, extreme temperature changes.
Service Interval
We recommend a full movement service every 3-5 years to maintain accuracy and protect against wear — standard guidance for mechanical movements.
Warranty Service
If your watch needs service or repair under warranty, reach out via the Contact link with your order details and we'll walk you through next steps.